Call Center Solutions
Our full service call center provides a wide range of services to facilitate business development, lead generation and sales for our partners regardless of industry. TDMG’s experienced sales team is highly trained in both inbound and outbound telemarketing campaigns, customer service programs and a variety of sales applications, allowing our clients to concentrate on the customer relationship.
What We Do
>Pay-for-Performance Sales
>Live Agent Lead Generation
>IVR Lead Generation
>Call Transfers
>Direct to Consumer Sales
>TCPA Lead Generation
Our Capabilities
>Inbound and Outbound Calling
>99.9% Uptime Guarantee
>State-of-the-Art Call Center Technology
>Point of Sale Integration
>External CRM Integration
>Complete Call Tracking and Reporting
>Proprietary Inbound Call Sources
Our Agents
>Experienced and Licensed Agents
>Interactive Selling Expertise
>U.S. Based In-house and Home Agents
>Up to 24/7 Flex Capacity
>Extensive Training Requirements
>95%+ Call Handling
Think Direct Marketing Group
2451 McMullen Booth Road, Suite 200
Clearwater, FL 33759
Karen Roberts
VP Business Development
727-914-0240
kroberts@npemags.com